Delivery details and Off-loading Instructions

After completion of off-loading, the customer shall verify the correctness of all the details contained in the customer’s delivery document.

The customer shall ensure that:

  • The goods to be off-loaded are the precise goods which are contracted to be off-loaded;
  • During off-loading clear and precise off-loading and delivery instructions are given;
  • The goods are off-loaded at the correct place and/or off-loading point; and
  • Immediately after off-loading, the off-loaded goods comprise the correct quantity and are in good order and condition.
  • Once off-loading has been completed, the customer shall inspect the vehicle/s as the case may be to verify that the complete consignment has been off-loaded.