After completion of off-loading, the customer shall verify the correctness of all the details contained in the customer’s delivery document.

The customer shall ensure that:

• The goods to be off-loaded are the precise goods which are contracted to be off-loaded
• During off-loading clear and precise off-loading and delivery instructions are given
• The goods are off-loaded at the correct place and/or off-loading point
• Immediately after off-loading, the off-loaded goods comprise the correct quantity and are in good order and condition.
• Once off-loading has been completed, the customer shall inspect the vehicle/s as the case may be to verify that the complete consignment has been off-loaded.